@Backup Support

		Home Getting Started Restore Re-Install Upgrade FAQs User Guide

Re-Install @Backup

You may need to reinstall the @Backup program due to a computer crash or the purchase of a new computer.

Warning: @Backup is designed to backup one PC per account. Installing the @Backup program on two different computers for the purposes of backing up to the same account is not advised and will most likely corrupt the data backed up.

If you would like to protect multiple PC with @Backup please signup for an account for each PC.

If you are restoring files to this computer for temporary use please use our web restore feature.

NOTE: The @Backup does not support shared accounts on multiple PCs. You must uninstall @Backup from your old PC before re-installing your account on your new PC. To un-install, from the Start Menu, select Programs, Online Backup, Uninstall Online Backup. The use of the same account on more than one computer is a violation of the End User License Agreement and may cause complications in restoring your data.